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Moon Palace Nizuc Hotel Alfredo V. Bonfil, Alfredo V. Bonfil

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From443US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Carretera Cancun-Chetumal Km. 36.5 Edf A, Cancun, Qroo, 77500, Mexico, Alfredo V. Bonfil, Mexico, 77500

Moon Palace Nizuc is a luxurious all-inclusive resort in Cancun, Mexico, known for its stunning Caribbean Sea views and a variety of amenities for families and couples alike. This 4.5-star resort features a picturesque white sand beach and extensive recreational facilities, making it an ideal destination for a relaxing and fun vacation. Guests can enjoy a unique blend of cultural and entertainment experiences with frequent concerts and nightly activities. With a commitment to unparalleled hospitality, the resort ensures that guests experience exceptional service throughout their stay.

Location

Located approximately 15 km from Cancun, Moon Palace Nizuc offers easy access to the area's main attractions, including Xoximilco and Ventura Park Cancun. The nearest airport is Cancún International Airport, just a short journey away. The resort's coastal setting provides a breathtaking backdrop for enjoying the beautiful Caribbean landscapes.

Rooms

The resort offers a variety of rooms featuring private indoor hot tubs, garden, and sea views. Each of the 709 spacious air-conditioned rooms is equipped with modern amenities including a flat-screen TV with cable channels, a minibar, and 24-hour room service. Guests can appreciate the comfort of premium bedding and conveniences like laptop-compatible safes.

Eat & Drink

Onsite dining at Moon Palace Nizuc includes specialty restaurants offering a wide array of cuisines, such as Mexican, International, American, Italian, and Asian dishes. Buffet breakfast is served daily, along with a varied menu for dinner, ensuring guests enjoy a different culinary experience every evening. A standout option is the onsite Mexican cuisine theme restaurant, Caporales.

Leisure & Business

Guests at Moon Palace Nizuc can experience a host of activities designed for all ages, from outdoor adventures like ziplining to relaxation at the AWE SPA. The resort features two outdoor swimming pools and a FlowRider Double Wave Simulator for thrill-seekers. Evening entertainment options include concerts, theme parties, and live performances.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Deluxe Oceanfront Room
Max:
4 persons
45 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Superior Deluxe Room
Max:
4 persons
45 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Superior Deluxe Room
Max:
4 persons
45 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
Check Prices
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Getting around

Explore available ways to reach your dream destination

City Center
Alfredo V. Bonfil 11.9 mi
Airports
Cancun (CUN) 7.7 mi
Isla Mujeres (ISJ) 25.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Water sports
  • Tennis court
  • Golf course
  • Yoga class

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's menu
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness center
  • Jacuzzi
  • Massage
  • Public Bath

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock
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Location

Carretera Cancun-Chetumal Km. 36.5 Edf A, Cancun, Qroo, 77500, Mexico, Alfredo V. Bonfil, Mexico, 77500
Map view
Carretera Cancun-Chetumal Km. 36.5 Edf A, Cancun, Qroo, 77500, Mexico, Alfredo V. Bonfil, Mexico, 77500
Nearby
Events
Moon Palace Arena
1600 ft
Restaurants
Momo
1100 ft
Moon Palace Complex Adjacent to lobby
La Gondola
900 ft
Carretera Cancun-Chetumal
Bugambilias
1000 ft
Carretera Federal 307 Km 340 Moon Palace
Palapa Fragata
1100 ft
Carretera Cancun-Chetumal Km. 340 Moon Palace Golf & Spa Resort
Manglar Buffet Restautant
2000 ft
Carretera Cancun-Tulum Km. 36.5 Moon Palace Golf Resort & Spa

Reviews and Ratings

Feedback from previous guests about their experience
58%
liked the resort and would come back again
5.8/10
Guest rating
Rooms
7.8
Location
6.0
Service
5.2
Dining
5.0
Guest reviews
5.8/10
based on 5 reviews
8.0
8.0/10 based on 148 reviews
Grace
United Kingdom, March  2025
6.2/10

My stay at the resort had its highs and lows. The rooms were spacious and clean, which I really appreciated. However, the service left a lot to be desired due to aggressive upselling tactics. I found the dining options for breakfast somewhat disappointing. While the facilities were decent, the overall experience didn't quite match the price I paid.

Rooms
8.0
The rooms were spacious and clean, providing a comfortable place to unwind. I did feel, though, that they didn't offer anything particularly special compared to other options that were significantly more affordable.
Service
5.0
The staff was friendly but their approach felt excessive and aggressive, especially regarding the upselling of memberships. This lack of transparency was frustrating during my stay.
Location
Dining
5.0
Breakfast options were limited and lacking variety, which was a downside for me. I expected more from a resort setting.
Facilities
7.0
The resort offered decent facilities, but I felt that the amenities could have been better maintained, particularly regarding access to water sports.
Liam
United Kingdom, February  2025
6.0/10

I had a rather mixed experience at this resort. While the rooms were spacious and clean, I found the service at the on-site restaurant a bit overwhelming and aggressive at times. The dining options, particularly breakfast, were limited which was disappointing. The facilities, on the other hand, were generally enjoyable but not as abundant as I would have liked. Overall, it offers good value for a comfortable stay, but a few improvements could be made.

Rooms
8.0
The rooms were spacious and very clean, providing a comfortable environment for relaxation.
Service
5.0
Service was overly aggressive, especially at the restaurant, making the experience quite uncomfortable.
Location
6.0
The resort is quite expansive, making the limited availability of activities a bit frustrating.
Dining
5.0
Breakfast options were limited, leaving much to be desired for a fulfilling meal.
Facilities
7.0
The facilities were adequately maintained, but the lack of activities was disappointing.
Tom
United Kingdom, February  2025
5.6/10

I had a mixed experience at this resort. While the rooms were spacious and clean, the aggressive upselling tactics from staff were off-putting. The location is nice with plenty of activities nearby, but I felt the dining options could use improvement. Overall, it's decent but not without its flaws.

Rooms
7.0
The rooms were spacious and clean, providing a comfortable stay. However, I noticed they were pretty similar to other suites I’ve stayed in, and the extra cost didn’t seem justified.
Service
5.0
The staff was friendly, but the upselling for the Grand resort and time share membership felt excessive. Their approach lacked transparency, which really detracted from my experience.
Location
6.0
The resort is well-located with various activities, but having only two hobie cat sailboats for the size of the resort was frustrating.
Dining
5.0
Breakfast options were very limited, and I expected a bit more variety considering the resort setting.
Facilities
6.0
The facilities were decent, but the overall amenities felt a bit lacking given the number of guests.
Connor
United Kingdom, December  2024
5.8/10

I had a decent stay, with spacious and clean rooms that offered comfort. However, I found the upselling tactics a bit off-putting. The location was fine, but it was disappointing to see a lack of available activities. Overall, it’s a good option if you’re looking for comfort, but there are some areas that need improvement.

Rooms
8.0
The rooms were spacious and clean, equipped with all necessary amenities for a comfortable stay.
Service
6.0
Service was friendly but often felt aggressive in their attempts to promote membership offers.
Location
5.0
The location was adequate, but the available amenities like hobie cat sailboats were limited, which was a letdown.
Dining
6.0
Breakfast had local fruits available, but I felt the options were a bit limited for variety.
Facilities
5.0
The amenities were decent, but having only two hobie cat sailboats for such a large resort was quite disappointing.
Nicholas
United Kingdom, December  2024
6.2/10

I had a pleasant stay at this resort where the cleanliness and spaciousness of the rooms truly stood out, making me feel quite comfortable. The service was friendly, but they were a bit overzealous about promoting their time share membership. The location was convenient for accessing the beach, though I did find the dining options a tad lacking at breakfast. Overall, it offered good value for money, but there are definitely areas for improvement.

Rooms
8.0
The rooms were spacious and clean, which made my stay quite comfortable.
Service
5.0
While the staff was generally friendly, the aggressive approach to upselling the time share membership was off-putting.
Location
7.0
The location was convenient for accessing the beach, which was a plus.
Dining
5.0
The dining experience could use more variety; breakfast options were quite limited.
Facilities
6.0
The facilities were decent, but I felt that some amenities were lacking.
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